General Terms and Conditions of Business
On the basis of these General Terms and Conditions of Business (GTC) the customer and
Represented by Gabriele Frodermann
Address: Bad-Meinberger-Str. 1, 32760 Detmold, Germany
Commercial register: AG Lemgo
Commercial register number: HRB4404
Value added tax identification number: DE191360568
hereinafter referred to as provider, the contract is concluded.
Subject matter of the contract
This contract regulates the sale of new goods from the automotive electronics sector (s) via the supplier’s online shop. Please refer to the product description on the offer page for details of the respective offer.
Conclusion of a contract
The contract is concluded exclusively in electronic business transactions via the shop system. The displayed offers represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The order process for concluding a contract in the shop system comprises the following steps:
Selection of the offer in the desired specification (size, colour, quantity)
Inserting the offer into the shopping cart
Press the button’ order’.
Enter the billing and delivery address
Selection of payment method
Review and processing of the order and all entries
Click on the button’ order for a fee’ or’ buy now’.
Confirmation mail that the order has been received
The contract is concluded with the sending of an order confirmation. The automatically created and sent order confirmation does not represent a legally binding declaration. The contract is also concluded by sending the goods or providing the service.
The contract is concluded for an indefinite period of time.
Retention of title
The delivered goods remain the property of the supplier until full payment has been made.
The provider reserves the right not to provide the promised service in case of unavailability.
Prices, shipping costs, return costs
All prices are final prices and include the statutory value added tax. In addition to the final prices, depending on the type of shipment, additional costs will be charged, which will be indicated before the order is dispatched. If there is a right of withdrawal and this is used, the customer bears the costs of the return shipment.
Terms of payment
The customer has only the following options for payment: advance bank transfer, cash on delivery, payment service provider (PayPal), credit card. Other payment methods are not offered and will be rejected.
The invoice amount is to be transferred in advance to the account specified on the invoice, which contains all details for the transfer and is sent by e-mail. In the case of cash on delivery, the COD amount is paid in cash to the deliverer upon delivery, whereby the deliverer charges a COD fee. When using a trustee service / payment service provider, it enables the provider and customer to process the payment with each other. The trustee service/payment service provider forwards the customer’s payment to the provider. Further information can be found on the website of the respective trustee service or payment service provider. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been dispatched. The customer is obliged to pay or transfer the amount shown on the invoice within 10 days after receipt of the invoice to the account indicated on the invoice. Payment is due without deduction from the invoice date. The customer shall not be in default until after a reminder has been sent.
The goods will be dispatched immediately after receipt of the order. The dispatch takes place on average after 1 day at the latest. The entrepreneur undertakes to deliver the goods 14 days after receipt of the order. The regular delivery time is 2 days, unless otherwise stated in the article description. The supplier sends the order from his own warehouse as soon as the entire order is in stock there. The customer will be informed immediately of any delays. If the supplier is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, even though a corresponding covering transaction was made in good time, the supplier has the right to withdraw from a contract with the customer in this respect. The customer shall be informed of this immediately and any services received, in particular payments, shall be reimbursed.
Consumers are entitled to a statutory liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (Bürgerliches Gesetzbuch, BGB). If deviations from these terms and conditions are made, the warranty is based on the regulations in the General Terms and Conditions of Business (GTC). The supplier is granted that he can choose between repair or new delivery in the case of subsequent performance, if the goods are new goods and the customer is an entrepreneur. This does not apply to claims for damages by the customer on account of injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. Similarly, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agents. In all other respects, the statutory provisions shall apply.
The supplier offers the customer a durability guarantee for his performance. The warranty period is 2 years.
The customer has no possibility to directly access the stored contract text. The customer can correct errors in the input during the ordering process. For this purpose, he can proceed as follows: by telephone, e-mail or fax. or letter.
Right of withdrawal and customer service
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reasons.
The withdrawal period is fourteen days from the day
In the case of a contract of sale: in which you or a third party named by you who is not the carrier, have taken possession of the last goods or have taken possession of them.
In the case of a contract for several goods ordered by the consumer under a single order and delivered separately: to which you or a third party named by you who is not a carrier has or has taken possession of the last goods.
In the case of a contract for the delivery of goods in several partial consignments or pieces: in which you or a third party named by you who is not a carrier has or has not taken possession of the last partial consignment or the last piece.
In the case of a contract for the regular delivery of goods over a fixed period of time: in which you or a third party named by you who is not a carrier has taken possession of the first goods or has done so.
When several alternatives come together, the last point in time is decisive.
In order to exercise your right of revocation, you must notify us (R-Technik Handelsges. GmbH, Gabriele Frodermann, Bad-Meinberger-Str. 1 32760 Detmold 08001107060 firstname.lastname@example.org) by means of a clear declaration (e. g. a letter, fax, or e-mail sent by post) about your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.
In order to comply with the cancellation deadline, it is sufficient for you to send the notice of cancellation prior to the expiry of the cancellation deadline.
Consequences of the revocation
If you revoke this contract, we will refund to you immediately all payments received from you, including delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheap standard delivery offered by us), and no later than within fourteen days from the date on which we receive notice of your revocation of this contract. We will use the same means of payment for this repayment as you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract, to R-Technik Handelsges. GmbH, Gabriele Frodermann, Bad-Meinberger-Str. 1 32760 Detmold 08001107060 to be returned or handed over to us. The deadline is met if you send the goods before the end of the 14-day period.
You shall bear the direct costs of returning the goods.
They shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of their condition, properties and functioning.
End of the cancellation policy
You can reach our customer service at the following times under: R-Technik Handelsges. GmbH, Gabriele Frodermann, Bad-Meinberger-Str. 1 32760 Detmold 0800/1107060, opening hours: weekdays 9 am – 7 pm.
disclaimer of liability
Claims for damages on the part of the customer shall be excluded, unless otherwise provided for by the following reasons. This shall also apply to the agent and vicarious agent of the provider if the customer asserts claims for damages against these claims. Excluded are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. Similarly, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agents.
Prohibition of assignment and pledging
Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has shown a justified interest in the assignment or pledging.
Language, Jurisdiction and Applicable Law
The contract will be drawn up in German. The further execution of the contractual relationship shall be in German. The law of the Federal Republic of Germany shall apply exclusively. This shall only apply to consumers to the extent that this does not restrict any legal provisions of the state in which the customer is domiciled or habitually resident. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law shall be the registered office of the provider.
protection of privacy
In connection with the initiation, conclusion, execution and reversal of a purchase contract on the basis of these General Terms and Conditions of Business, the provider collects, stores and processes data. This is done within the framework of legal regulations. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has given his express prior consent. If a third party is used for services in connection with the handling of processing processes, the provisions of the Federal Data Protection Act are complied with. The data communicated by the customer by way of an order will be processed exclusively for the purpose of contacting the customer within the framework of the execution of the contract and only for the purpose for which the customer made the data available. The data will only be passed on to the shipping company, which takes over the delivery of the goods according to the order, as far as necessary. The payment data will be passed on to the credit institution responsible for payment. Insofar as the provider has retention periods under commercial or tax law, the storage of some data may take up to ten years. During your visit to the provider’s Internet shop, anonymous data which does not allow any conclusions to be drawn about personal data and which do not intend to be made, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the customer’s request, personal data will be deleted, corrected or blocked in accordance with the statutory provisions. It is possible to obtain free information about all personal data of the customer. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: R-Technik Handelsges. GmbH, Gabriele Frodermann, Bad-Meinberger-Str. 1 32760 Detmold 08001107060.
The ineffectiveness of a provision of these General Terms and Conditions has no effect on the effectiveness of the other provisions.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die du unter https://ec.europa.eu/consumers/odr findest. Zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle sind wir nicht verpflichtet und nicht bereit.